Archive for January, 2008

“Curiouser And Curiouser”

“So many out-of-the-way things had happened lately, that Alice (and your correspondent) had begun to think that very few things indeed were really impossible.” For example, that there would come a day when Toyota would be doing advertising that was markedly better than that being done by BMW, Mercedes-Benz or those talented people at Goodby, Silverstein.

BMWBut such would appear to be the case. Starting. With. This. Ad. Which. Employs. A. Technique. That. Was. Already. Old. Back. In. The. Prelapsarian. Days. When. I. Innocently. Thought. It. Might. Be. A. Novel. Approach. (A notion which I was quickly disabused of on no uncertain terms by my boss, Tom Thomas.) Continue reading ‘“Curiouser And Curiouser”’

The New “Change Agents”

So I’m at the library Saturday flipping through last week’s Adweek and AdAge–which doesn’t take long considering how thin these industry journals have become–and I spy the headline: “CMO Survey: Nearly Half to Swap Shops.”

“Well, isn’t that interesting,” says I. (Actually, thinks I, having not yet reached the point where I’m talking to my self out loud in public.) Here we have 825 chief marketing officers and fully 45%, or 371+ say they’re going to give at least one of their agency “partners” the heave-ho this year. That’s a lot of agency changes. But wait, it gets even better (or worse depending on your perspective). Because this comes on the heels of last year when 54% said they were going to smoke one of their Prada-clad brethren, and according to the article, 60% of them did exactly that.

Schumpeter must be positively chortling in his grave over this spate of “creative destruction.” But what perplexes me is: Where are all these accounts going to go? If 60% of the 371 CMOs referenced above are true to their word, 222 some-odd agencies will be needed to take this business. (Which is about 200 more than my rough approximation of how many practitioners of extraordinary advertising exist in the world today.) So I assume a lot of this “swapping” is going to be from one ordinary shop to another equally ordinary one. Which doesn’t sound especially helpful. And it still doesn’t answer the question of how will these CMOs go about finding these shops? Continue reading ‘The New “Change Agents”’

Dumb White People

It feels like ancient history now, but a few short weeks ago the entire political polling industry was stampeding in to renew its SSRI prescriptions due to how badly it missed Obama’s defeat in the New Hampshire primary. One fascinating explanation for which was put forth by Andrew Kohut in a New York Times editorial a few days afterwards. (Mr. Kohut is the president of the Pew Research Center, so he ought to know what he’s talking about.)

According to him, this error was probably the result of the fact that dumb, white people refuse to participate in political surveys at a higher rate than the general population. (He put it more genteelly, but that was the gist of it.) So naturally, if the opinions of dumb, white people are going to have a bearing on matters, certain adjustments have to be made. And apparently, in this case they weren’t; thus Ms. Clinton’s “surprise” triumph.

This got me to wondering: if DWP, of which the country has no small supply, don’t make their views known to political pollsters and skew those results, to what degree do they impact other types of research? For example, are they disproportionately unrepresented in focus groups or online panels, for example? Continue reading ‘Dumb White People’

Logorrhea

Maybe Xerox should consider leasing its next logo instead of buying it. Isn’t that supposed to be the prudent thing to do when you know you’re going to want a new one in just a few years? Which has more or less been the story with this company since 1994. Prior to that Xerox had the same logo for 26 years. But prior to that, Xerox had a lot of things.

Like a growth trajectory and stock price that made it a charter member of the “nifty fifty”, along with a couple of exceptionally good advertising agencies. One, Papert, Koenig, Lois, is mostly remembered today for having the dubious distinction of being the first ad agency to go public, but it was once quite a respectable shop. And the other, was the New York office of Needham, Harper & Steers, which under the stewardship of Lois Korey and Allen Kay, gave us (and Xerox) the Super Bowl’s first blockbuster TV spot. (Brother Dominic’s “It’s a miracle” beat Apple’s “1984″ to the punch by 7 years.) Not to mention, the first national exposure of talents like Tom Thomas. But that was then; this is now.

Now, to be fair (hey, there’s a first time for everything) the company’s original business ain’t what it used to be. But having a name with the stature of Xerox, you’d think by now they would have accomplished something other than becoming the best thing to happen to the corporate identity world since the invention of computerized kerning.
However, that would require something that probably doesn’t come easily to a company that made its name making copies: Novel thinking.

Harder Than It Looks

I don’t know about you, but I have a hard time mustering up much sympathy for someone worth $4.5 billion. Still, if there’s anyone that merits some, it’s got to be Edward Lampert.

First he gets his hooks into Kmart and Sears, does this little mash-up and figures with some financial engineering he’ll make a boatload for his investors and his ESL funds, which own 48% of this creation worthy of Dr. Frankenstein. And for a few fleeting moments it seems to be working and Sears Holdings stock soars. Then reality sets in.

So, for Act 2 Mr. Lampert decides to step in and take a more active role in just about everything at Sears–operations, merchandising, strategy, marketing–even going so far as to fly the chain’s top executives into Greenwich, CT twice a month to give him and his colleagues a progress report. (Now there’s a place to get your finger on the pulse of the average American consumer–Greenwich, CT!) Continue reading ‘Harder Than It Looks’

Rules Of Engagement

Not too long ago I wrote about an Apple banner ad that I thought was absolutely spectacular (Eeyore At Twelve O’Clock). Unfortunately, it only ran, at least on The New York Times site, for a day or so, but I hope you had a chance to see it. There’s a different one running today. However, if you miss it, you will not have missed much. It’s very ordinary. But it does demonstrate, once again, how wrong McLuhan was–at least when it comes to advertising. The medium is not the message. The message is the message. And when it fails to be the least bit engaging, it fails. Period. Regardless of the medium. Continue reading ‘Rules Of Engagement’

Low Tide

TideSeems like it’s about time I got back to just talking about ads for a while. So I went into my “dumb & dumber” file and came up with these two. Although I should probably call it my “sad and sadder” file in this case since both of these ads are for brands owned by Procter & Gamble. The same Procter & Gamble that’s been talking a blue streak about the importance of doing better advertising for several years now–sending people to Cannes, hiring better agencies, giving speeches at advertising confabs–the whole nine yards.

In fact, speaking of nine yards, I just read that P&G is even going to take another run at advertising on the Super Bowl, rumor has it with a Tide spot that won a silver lion last year. Which, if nothing else, ought to pry at least another half star out of Garfield one would hope.

But what is Procter & Gamble’s real problem? I’m convinced their heart is in the right place. And they’re certainly saying all the right things. So why does so much of their advertising end up like what you see here, about as ordinary as the day is long? My hunch is there’s simply no one down in Cincinnati who has a firm grasp on how to identify and cultivate extraordinary advertising, especially in its nascent form. So they end up–to use the technical term–”fucked.” Continue reading ‘Low Tide’

Da Vinci Code?

This site inspires a certain amount of commentary. But mostly it comes through e-mails and phone calls. So I was thrilled when Bob Pearson, a vice president at Dell, saw fit to respond in a form I could actually post. (See “Professor Plum In The Boardroom…?) And he had some interesting things to say.

One was that “We want to incorporate our customers’ insights and feedback into what we offer as close to real time as possible.” Hard to argue with that objective. Then, he went on to express this desire: “We want to be able to create new campaigns in days and weeks, not months and years.” Campaigns? Maybe. Extraordinary ones? That’ll be tough.

Finally, he makes reference to their belief that a certain amount of streamlining was in order due to the simple fact that Dell employed 869 different agencies last year. Which got me to thinking: Boy, this Da Vinci project of WPP’s is starting to look like a very good deal–for WPP at any rate. After all, if The Wall Street Journal article where I read about it is correct, and the compensation WPP is going to receive from Dell is in the $100-150MM range as it reported, then even paying each of the 1,000 employees WPP says it’s going to hire an average of $50,000-a-year will leave them with a very nice sum to play with. Continue reading ‘Da Vinci Code?’

Professor Plum In The Boardroom…?

Are clients really completely clueless or is it just me? (Don’t answer that.) I honestly wonder sometimes. For example, when I read–as I did a month ago–that Dell has decided to shift its entire account to WPP.

Now these consolidations are nothing new. As The Wall Street Journal article reporting on this story indicated, clients desperately want their marketing communications partners to “figure out a way to foster more collaboration between the people who create ads for TV and print and the other experts who do things such as research consumer behavior or craft Web ads.”

A desire I completely understand–although the only way to satisfy it may be to hold these various contributors at gunpoint–but the sentence that immediately followed the quote above really threw me. Because what WPP has promised Dell is that it will “…create a new agency that will eventually oversee all these tasks.” A promise I can’t really hold against WPP since I don’t think there’s a holding company out there that wouldn’t promise a client a canoe complete with its own lunar landing module in return for $1.5 billion in annual billings. Continue reading ‘Professor Plum In The Boardroom…?’

Maybe Eliot Was Right

And I don’t mean Eliot Ness. What I’m thinking about is how the world ends, or more specifically, how the world of network television is likely to end up. Will it perish at the hands of the Internet as so many pundits think? Probably not. TV will survive the Internet in much the same way radio survived TV. Too much the same way, if you ask me. Because clearly TV is heading in the same direction radio did 60 some-odd years ago.

I’m not as boned up on the subject as I should be, but what I do know is that within a decade or so of the birth of network television most of the programs that represented the apotheosis of radio did one of two things: They either died, a la “Inner Sanctum”, “Fibber McGee”, “The Bickersons” or “The Shadow”. Or they hightailed it for TV, as in “Superman”, “Gunsmoke”, “Ozzie & Harriet” and “Perry Mason”. For the obvious reason that network TV was where the money was. And as we all know, good content and good content creators always follow the money. Continue reading ‘Maybe Eliot Was Right’

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