Archive for April, 2008

No One Reads The Body Copy

Probably because the first time I heard this industry axiom I was in the midst of having my copy worked over, word by word, for the umpteenth time by the legendary wordsmith, Tom Thomas, I found it a little hard to accept. And I don’t think I was entirely wrong either, as I later learned that this is another of those advertising shibboleths that’s been foisted upon us by the always-eager-to-help copy-testing industry. Starch, I believe, was the culprit here, insofar as its print ad testing methodology appeared to show that even an ad that scored well for being “noticed” was lucky if a piddling 20% of the audience “read most” of it. Of course, the fact that most extraordinary print ads were never even subjected to this Derridian exegesis and thus were not part of Starch’s “norms” was never factored into the equation, which may have skewed these findings just a little.

Be that as it may, if you ask me (and by reading this you essentially are), any headline that manages to stop a reader owes that reader something of value for having stopped. And that something is the body copy. Which brings me to these print executions from www.wecansolveit(unlessit’sordinaryads).org. Continue reading ‘No One Reads The Body Copy’

Venti Ordinary

Starbucks YellowHalf the battle of getting something right is figuring out what you did wrong. And 90% of that battle is admitting you did anything wrong in the first place. That’s why I found a recent article in The Wall Street Journal about Starbucks’ uber-strategist, Michelle Gass, so encouraging. Here’s a woman who catapulted to the top (and won the ear of Howard Schultz) based on her enormous successes with Frappuccino, Tazo teas and Ethos water and has managed to stay there despite having also overseen “some big flops” as the Journal bluntly put it. Like that Chantico product, for example, whose advertising I couldn’t say enough good things about back in January of 2005.

So why wasn’t Chantico her Waterloo? Well, according to this article “…those flops haven’t slowed Ms. Gass’s ascent at the company because she’s good at learning from her mistakes.” Which is no small accomplishment in the world of business. Honestly, much as it’s been said that the only thing that can kill a politician’s career is getting caught in bed with a dead woman or a live boy, I’ve often thought the only thing most senior executives would rather die than get caught doing is admitting they don’t know something or acknowledging they were wrong about anything. Continue reading ‘Venti Ordinary’

$17 Million Ought To Do It

It probably seems like I single out the advertising done by Kraft Foods for more than its fair share of obloquy. And that may, in fact, be statistically true. But it’s not because I have any sort of vendetta going with those well-meaning folks out in Northbrook. I’m just more intimately familiar with the addle-pated ways they go about developing advertising. And have been given to understand, their methodologies differ very little from those employed by most of the other major packaged goods, (car, cosmetics, financial institutions, retailers, consumer goods, liquor et cetera, ad nauseum) advertisers around the country.

Shredded WheatWhich is how we end up with ads like this one. A tragi-comical example of ordinary, or maybe worse, advertising that by sheer coincidence happened to run about a month before The Wall Street Journal published its annual “Survey of CEO Compensation” wherein it was revealed that by virtue of her current occupancy of the catbird seat at Kraft, Irene Rosenfeld was blessed with emoluments including $1.375MM in annual salary, $2.625MM in annual incentives, $1.779MM in stock option grants, $5MM in restricted stock grants and $6.416MM in cash, performance-based grants for a grand total of $17.196MM in total direct compensation while she and her marketing minions managed to eke out a Total Shareholder Return for the year of -5.7%. Nice work, if you can get it, as the saying goes. Continue reading ‘$17 Million Ought To Do It’

“One More For The Ditch”

That somewhat alarming expression, frequently uttered by people who should have had their car keys taken from them several rounds ago, couldn’t offer a more appropriate descriptor for Ford’s newest advertising effort, which I first learned about from a March 18th article in The Wall Street Journal.

The reason I sat on it for nearly a month was I couldn’t believe the advertising could possibly be as ordinary as the article implied. And sure enough, I was right. It’s even worse. So much so as to suggest a new category may be in the offing here: extraordinarily ordinary advertising. Which is something of an accomplishment even for Detroit car advertising. But then, I kind of suspected we were heading for a debacle the minute I read the article’s subhead: “It’s New Campaign Aligns With Dealers; Slogan: ‘Drive One’” Continue reading ‘“One More For The Ditch”’

I Would Have Waited

Until the cows came home, if not longer, before running the ordinary television commercial being used by former Vice President Al Gore’s Alliance for Climate Protection. I might have also attempted to restrain the outpouring of hot air that heralded this $300MM media blitz insofar as it’s probably contributed more to global warming in the last couple weeks than every unscrubbed smokestack in Guangzhou.

But that’s just me. And since I truly believe that mass communications can be used with extraordinary effect to galvanize people into action, I get positively apoplectic when I see it being executed in such an ordinary manner. Especially by an agency I once had such respect for. But what can you expect when the advertising is being directed by a bunch of politicians, scientists, do-gooders and political operatives such as Cathy Zoi and Brian Hardwick (late of Penn, Schoen, surprise, surprise)? If ever there was a consortium of individuals more highly susceptible to getting sideways with the old “we judge ourselves by our intentions, others by their behavior” dictum, I don’t know what it would be.

I could post the spot here, but with 300 large behind it, it’s hard to imagine you haven’t seen it by now. It opens with a series of stock images (so at least we know the organization isn’t squandering its funds on production costs) of the landing at D-Day, a civil rights march and man landing on the Moon. All in an attempt to drive home the point that since “we didn’t wait for someone else to storm the beaches at Normandy…guarantee civil rights or put a man on the Moon,” we sure as hell can’t wait for someone else to solve the global climate crisis.

And a better example of sleepwalking through history or specious reasoning you’d be hard pressed to find. What are they talking about–”we didn’t wait”? Aside from the obvious fact that most of us weren’t alive back then or were just kids, the “we” who were alive waited plenty. In the first instance, for Roosevelt, Churchill, SHAEF and a host of others to figure out how to get a bunch of kids into some flimsy boats, across the English Channel and onto the shore with at least a few of them living to tell about it. Then we waited for what might be considered an even braver group of people (since they actually knew what they were getting themselves in for) to march, get attacked by dogs, sprayed with fire hoses, beaten with clubs and otherwise subjected to the democratic process as it existed in that era to achieve civil rights. And finally, we more or less sat around on our collective asses or crouched under our classroom desks until a President got riled up enough about the Russians running laps around us in the space race that he was able to persuade Congress to turn its attention briefly from underwriting the construction of breakwaters near members’ beach houses and put some serious dough into NASA.

But what this advertising would have us believe is that all we have to do (aside from staying awake for the duration of the commercial) is rise up, band together and what? Uh, well, go to www.wecansolveit.org. And? And sign up. And? Uh, learn more. And? And watch a bunch of dull-ass video segments. And pretty much the rest of the YouTube school of passive resistance: view, vent, forward to a friend. Not exactly the stuff from which zealots are made. And nothing close to suggesting we do anything crazy like exposing ourselves to getting gutshot by a stormtrooper, catching buckshot from a state trooper or shot into the troposphere at the end of an over-sized Roman candle.

But maybe that’s asking too much of people. So would it be too much to ask that at least the caliber of this advertising be commensurate with the scale of the problem it’s trying to tackle? Clearly, this organization has nothing but good intentions. In other words, the macadam with which the road to you-know-where is paved. Which explains why all I see right now is a new 8-lane tollway with an EZ Pass lane marked: www.itwillmakeyoufeelbetter.org.

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